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The AI reputation system built for hotel teams.
HaloReview reads your guest reviews, writes your responses, and turns feedback into actionable team tasks — automatically.
Try for free!No missed reviews. No ignored complaints. No more guesswork.
- Monitor all your reviews in one place
- Auto-generate branded, thoughtful replies
- Track follow-through, close the loop, and improve scores
- No PMS required. No tech team needed. Set up in minutes.
Why HaloReview?
- You catch issues the moment they’re posted
- You respond with empathy and speed — without adding workload
- You give your team the tools to follow through
- You improve guest experience, reputation, and retention
Start Free
— Capture Your Next
5-Star Review Today
15-Day Trial · No Credit Card · Built for Operators by Operators
Who It’s For?
HaloReview is built for the people who live guest feedback every day.
FRONTDESK
Check-in, attitude, wait times
HOUSEKEEPING
Cleanliness, supplies, room prep
FOOD & BEVERAGE
Service speed, quality, guest feedback
ENGINEERING
A/C, plumbing, lighting, noise
RESERVATIONS
Booking issues, upgrades, rate confusion
GUEST RELATIONS
Missed requests, personalization
GM’S
Departmental trends, accountability, review scores
How HaloReview Works
From review to resolution — in one system.
STEP 2
AI ANALYZES IT
Tags the department, detects sentiment,
summarizes key issues.
STEP 4
TASK IS CREATED
An Action Card is assigned to the
right team with a deadline.
STEP 1
GUEST LEAVES A REVIEW
Pulled automatically from Google,
Booking.com, TripAdvisor, Expedia.
STEP 3
RESPONSE IS WRITTEN
A thoughtful, brand-aligned reply is drafted —
ready to send.
STEP 5
PROGRESS IS TRACKED
You see what’s done, what’s overdue, and
where issues repeat.
Less chasing. More clarity. Happier guests.
Join forward-thinking hotel operators who are already transforming their guest experience. Limited spots available for our beta program.
Frequently asked questions
What happens if I run out of AI generations?
You'll be notified. Just top up or upgrade your plan — simple.
Will it work with my PMS?
Yes. HaloReview works independently of your PMS. No integration or IT support required.
How hard is onboarding?
Easy. Every plan includes a fast setup flow. Elite users get personalized onboarding support.
Does it really improve reputation?
Yes. Timely, on-brand responses + operational action = better reviews and more bookings.
Can my staff use this too?
Yes. Pro includes 3 users. Elite includes unlimited access for all departments.
What if I manage multiple hotels?
Our group plans are built for you — with consolidated dashboards, team roles, and scalable pricing.
What Hotel Operators Are Saying
“
Before HaloReview, I was manually replying to reviews at night. Now, I’m confident every guest gets a thoughtful response — and my team knows exactly what to fix.